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IT Change Management

October 5, 2021

IT Change Management: Pros/Cons, Change Types & ITIL CM Model

IT change management is a structured approach that enables organizations to handle changes within their IT

VMware Networking Basics

VMware networking uses software-based components, such as virtual switches (vSwitches), to connect virtual machines to

A Beginners Guide to Micro Segmentation and Network Microsegmentation

What is Micro segmentation? Micro segmentation and network microsegmentation is a foundational security strategy for

AWS Cloud-formation

Understanding AWS CloudFormation

Heard about AWS CloudFormation but not sure if it’s for you? Here’s everything you need to know about AWS

Organizational Change Management

Essential Change Management Principles You Need to Know in 2021 In today’s fast-paced business world, organizations and

Introduction to Network Address Translation (NAT)

Overview This is part of a series of articles about IT Mapping In computer networking, in order for two devices to

Gartner® Hype Cycle™ for AI in IT Operations, 2026

Gartner explores the emerging technologies transforming how IT teams manage increasingly complex environments. The report examines the growing role of AI agents, intelligent automation, and advanced orchestration, highlighting the potential benefits, risks, and adoption timelines for each innovation.

Gartner® How to Optimize Your VMware Environment, 2026

Gartner explores how IT teams can optimize VMware environments while balancing performance, efficiency, and resource utilization. The report provides a structured framework spanning workload discovery, infrastructure sizing, network and storage configuration, and ongoing operations to help organizations maximize their existing VMware investments.

Gartner® Hype Cycle™ for Strategic Cost Management, 2026

Gartner explores emerging technologies helping IT teams improve infrastructure visibility, optimize complex environments, and make smarter technology decisions through AI, automation, and observability.

Gartner® Report: Hype Cycle™ for ITSM, 2026

Get Gartner’s view of the technologies redefining ITSM from AI-driven operations to the emerging Technology Dependency Hub and what they mean for how modern IT teams work. Faddom is named a Sample Vendor for the Technology Dependency Hub for unifying dependency data across hybrid environments.

June 2026 | 15-minute read

Gartner® Report: Hype Cycle™ for AI in ITSM, 2026

AI is only as effective as the data behind it. Learn why Gartner highlights dependency visibility, service mapping, and accurate configuration data as critical foundations for AI-driven IT operations.

The report explores the emerging AI-Augmented CMDB category and recognizes Faddom as a Sample Vendor. Download the report to explore Gartner’s perspective on the technologies shaping the future of ITSM and why accurate discovery and service mapping remain foundational to successful AI-driven operations.

June 2026

Gartner® Report: Hype Cycle™ for ITSM, 2025

The drive to streamline service management practices or even eliminate human-in-the-loop interactions at the service desk is taking center stage. To avoid missteps, use this information to cut through the hype and determine which innovations to incorporate into a service management strategy.

June 2025 | 15-minute read

Gartner® Report: How to Successfully Choose an IT Dependency Mapping Tool

A practical guide for CIOs and IT leaders to evaluate dependency mapping tools, reduce risk, and avoid costly blind spots in hybrid environments.

September 2025 | 15-minute read

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