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Application Monitoring

5 Types of Application Monitoring Tools and How to Choose

What Are Application Monitoring Tools? Application monitoring tools are software solutions designed to monitor and

IT Asset Management

CMDB Discovery: Top 10 Techniques and Critical Best Practices

What Is CMDB Discovery? A configuration management database (CMDB) is a central resource for managing configurations in

ITOM vs. ITSM: Differences, Similarities, and Using Them Together

What Is IT Operations Management (ITOM)? IT Operations Management (ITOM) is an approach that involves overseeing and

IT Asset Management

IT Audit Standards: 8 Standards and Frameworks You Should Know

What Are IT Compliance Standards? IT compliance standards are established rules and guidelines designed to ensure that

Application Portfolio Management

Application Portfolio Management Tools: 12 Tools You Must Know

TL;DR: APM tools range from dependency mapping to enterprise architecture and SaaS management platforms. Best for

What is IT Operations Management (ITOM)? Functions, Tools & Tips

IT operations management (ITOM), part of the broader field of IT service management (ITSM), refers to the oversight and

IT Asset Management

IT Estate: 6 Key Components and 5 Critical Best Practices

What is the IT Estate? An IT estate encompasses all the technology assets and resources owned or utilized by an

IT Asset Management

IT Visibility: Why it’s Important and 5 Steps to Make it Happen

IT visibility refers to the ability of an organization to gain a comprehensive and clear understanding of its

IT Asset Management

IT Asset Management (ITAM): Process, Tools, and Best Practices

What is IT Asset Management? IT Asset Management (ITAM) is a strategy for overseeing and optimizing the lifecycle of an

Gartner® Hype Cycle™ for AI in IT Operations, 2026

Gartner explores the emerging technologies transforming how IT teams manage increasingly complex environments. The report examines the growing role of AI agents, intelligent automation, and advanced orchestration, highlighting the potential benefits, risks, and adoption timelines for each innovation.

Gartner® How to Optimize Your VMware Environment, 2026

Gartner explores how IT teams can optimize VMware environments while balancing performance, efficiency, and resource utilization. The report provides a structured framework spanning workload discovery, infrastructure sizing, network and storage configuration, and ongoing operations to help organizations maximize their existing VMware investments.

Gartner® Hype Cycle™ for Strategic Cost Management, 2026

Gartner explores emerging technologies helping IT teams improve infrastructure visibility, optimize complex environments, and make smarter technology decisions through AI, automation, and observability.

Gartner® Report: Hype Cycle™ for ITSM, 2026

Get Gartner’s view of the technologies redefining ITSM from AI-driven operations to the emerging Technology Dependency Hub and what they mean for how modern IT teams work. Faddom is named a Sample Vendor for the Technology Dependency Hub for unifying dependency data across hybrid environments.

June 2026 | 15-minute read

Gartner® Report: Hype Cycle™ for AI in ITSM, 2026

AI is only as effective as the data behind it. Learn why Gartner highlights dependency visibility, service mapping, and accurate configuration data as critical foundations for AI-driven IT operations.

The report explores the emerging AI-Augmented CMDB category and recognizes Faddom as a Sample Vendor. Download the report to explore Gartner’s perspective on the technologies shaping the future of ITSM and why accurate discovery and service mapping remain foundational to successful AI-driven operations.

June 2026

Gartner® Report: Hype Cycle™ for ITSM, 2025

The drive to streamline service management practices or even eliminate human-in-the-loop interactions at the service desk is taking center stage. To avoid missteps, use this information to cut through the hype and determine which innovations to incorporate into a service management strategy.

June 2025 | 15-minute read

Gartner® Report: How to Successfully Choose an IT Dependency Mapping Tool

A practical guide for CIOs and IT leaders to evaluate dependency mapping tools, reduce risk, and avoid costly blind spots in hybrid environments.

September 2025 | 15-minute read

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