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VMware Migration

VMware to AWS Migration: 3 Technical Approaches

What Is VMware to AWS Migration? VMware to AWS Migration is essentially the process of moving on-premises VMware

IT Change Management

ITIL Change Management Types: Standard vs. Normal vs. Emergency

What Is ITIL Change Management? ITIL change management, now called change enablement in ITIL 4, is a structured

Application Monitoring

Application Monitoring: Types, Tools, and 6 Best Practices

What Is Application Monitoring? Application monitoring is the process of tracking performance, availability, and user

Application Discovery

Application Inventory Template: 4 Examples and Building Your Own

What Is an Application Inventory Template? An application inventory template is a structured spreadsheet or database

Application Monitoring

Application Monitoring in AWS: Tools and Best Practices

How Do You Monitor Applications in AWS? Application monitoring involves tracking the performance and health of

Application Mapping

What Is Application Topology and Why Map Your Application Topology

Application topology refers to the interconnected structure of an application's components and their relationships

IT Documentation

IT Documentation: Types, Standards, and Tips for Success

What Is IT Documentation? IT documentation encompasses all written materials and instructions central to system

IT Change Management

IT Change Management Software: Key Features and 8 Notable Tools

What Is IT Change Management Software? IT change management software is a tool designed to streamline and automate the

Gartner® Hype Cycle™ for AI in IT Operations, 2026

Gartner explores the emerging technologies transforming how IT teams manage increasingly complex environments. The report examines the growing role of AI agents, intelligent automation, and advanced orchestration, highlighting the potential benefits, risks, and adoption timelines for each innovation.

Gartner® How to Optimize Your VMware Environment, 2026

Gartner explores how IT teams can optimize VMware environments while balancing performance, efficiency, and resource utilization. The report provides a structured framework spanning workload discovery, infrastructure sizing, network and storage configuration, and ongoing operations to help organizations maximize their existing VMware investments.

Gartner® Hype Cycle™ for Strategic Cost Management, 2026

Gartner explores emerging technologies helping IT teams improve infrastructure visibility, optimize complex environments, and make smarter technology decisions through AI, automation, and observability.

Gartner® Report: Hype Cycle™ for ITSM, 2026

Get Gartner’s view of the technologies redefining ITSM from AI-driven operations to the emerging Technology Dependency Hub and what they mean for how modern IT teams work. Faddom is named a Sample Vendor for the Technology Dependency Hub for unifying dependency data across hybrid environments.

June 2026 | 15-minute read

Gartner® Report: Hype Cycle™ for AI in ITSM, 2026

AI is only as effective as the data behind it. Learn why Gartner highlights dependency visibility, service mapping, and accurate configuration data as critical foundations for AI-driven IT operations.

The report explores the emerging AI-Augmented CMDB category and recognizes Faddom as a Sample Vendor. Download the report to explore Gartner’s perspective on the technologies shaping the future of ITSM and why accurate discovery and service mapping remain foundational to successful AI-driven operations.

June 2026

Gartner® Report: Hype Cycle™ for ITSM, 2025

The drive to streamline service management practices or even eliminate human-in-the-loop interactions at the service desk is taking center stage. To avoid missteps, use this information to cut through the hype and determine which innovations to incorporate into a service management strategy.

June 2025 | 15-minute read

Gartner® Report: How to Successfully Choose an IT Dependency Mapping Tool

A practical guide for CIOs and IT leaders to evaluate dependency mapping tools, reduce risk, and avoid costly blind spots in hybrid environments.

September 2025 | 15-minute read

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