AI is only as effective as the data behind it. Learn why Gartner highlights dependency visibility, service mapping, and accurate configuration data as critical foundations for AI-driven IT operations.
The report explores the emerging AI-Augmented CMDB category and recognizes Faddom as a Sample Vendor. Download the report to explore Gartner’s perspective on the technologies shaping the future of ITSM and why accurate discovery and service mapping remain foundational to successful AI-driven operations.
June 2026
