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Gartner® Report: Hype Cycle for ITSM, 2026

 

Get Gartner’s view of the technologies redefining ITSM  from AI-driven operations to the emerging Technology Dependency Hub and what they mean for how modern IT teams work. Faddom is named a Sample Vendor for the Technology Dependency Hub for unifying dependency data across hybrid environments.

June 2026 | 15-minute read

 

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Faddom has been a transformative tool for our business, enabling us to achieve a complete visual understanding of our IT infrastructure remarkably fast.

The implementation was swift, and within minutes, we were getting relevant insights. It’s intuitive, promotes proactivity, and the real-time visualization ensures strategic decisions are made with confidence.

Kyle Wetzel

Senior IT Architect at Johnson Brothers

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