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Both Sides Now: The Benefits and Challenges of Multi-Cloud Architecture

The business case for migrating to the cloud is compelling, whether creating a hybrid environment by augmenting an

VMware vs. Nutanix: Which Is Right for Your Business?

What Is VMware? Launched in 1998 as a virtualization platform, VMware has gained a dominant position in enterprise

IT System Mapping: Components, Challenges, and Best Practices

What is IT System Mapping and Why is it Important? IT system mapping is a technique that involves the identification

Hybrid Cloud Infrastructure Management: The New Discipline

The use of hybrid cloud is fast becoming the optimal way to meet the cost and performance demands posed by the widely

How to Migrate from AWS to On Premise

There have been waves of infrastructure migration in the last few years but not the kind that most expect. The story of

A Guide for Moving from the Cloud to On Premises

There’s a growing trend of organizations leaving the cloud and moving to on-premises infrastructure. There are several

IT Infrastructure Mapping: Process, Tools, and Best Practices

What Is IT Infrastructure? IT infrastructure serves as the foundational structure of an organization’s technology

Revolutionizing Business Operations with IT Topology Mapping

In today’s digital age, it’s no secret that technology plays a pivotal role in business operations. However, the

The Top 10 Multi-Cloud Solutions for 2023

Recently, we published a post that discussed the benefits of hybrid cloud management platforms and the different

Gartner® Hype Cycle™ for AI in IT Operations, 2026

Gartner explores the emerging technologies transforming how IT teams manage increasingly complex environments. The report examines the growing role of AI agents, intelligent automation, and advanced orchestration, highlighting the potential benefits, risks, and adoption timelines for each innovation.

Gartner® How to Optimize Your VMware Environment, 2026

Gartner explores how IT teams can optimize VMware environments while balancing performance, efficiency, and resource utilization. The report provides a structured framework spanning workload discovery, infrastructure sizing, network and storage configuration, and ongoing operations to help organizations maximize their existing VMware investments.

Gartner® Hype Cycle™ for Strategic Cost Management, 2026

Gartner explores emerging technologies helping IT teams improve infrastructure visibility, optimize complex environments, and make smarter technology decisions through AI, automation, and observability.

Gartner® Report: Hype Cycle™ for ITSM, 2026

Get Gartner’s view of the technologies redefining ITSM from AI-driven operations to the emerging Technology Dependency Hub and what they mean for how modern IT teams work. Faddom is named a Sample Vendor for the Technology Dependency Hub for unifying dependency data across hybrid environments.

June 2026 | 15-minute read

Gartner® Report: Hype Cycle™ for AI in ITSM, 2026

AI is only as effective as the data behind it. Learn why Gartner highlights dependency visibility, service mapping, and accurate configuration data as critical foundations for AI-driven IT operations.

The report explores the emerging AI-Augmented CMDB category and recognizes Faddom as a Sample Vendor. Download the report to explore Gartner’s perspective on the technologies shaping the future of ITSM and why accurate discovery and service mapping remain foundational to successful AI-driven operations.

June 2026

Gartner® Report: Hype Cycle™ for ITSM, 2025

The drive to streamline service management practices or even eliminate human-in-the-loop interactions at the service desk is taking center stage. To avoid missteps, use this information to cut through the hype and determine which innovations to incorporate into a service management strategy.

June 2025 | 15-minute read

Gartner® Report: How to Successfully Choose an IT Dependency Mapping Tool

A practical guide for CIOs and IT leaders to evaluate dependency mapping tools, reduce risk, and avoid costly blind spots in hybrid environments.

September 2025 | 15-minute read

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