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Incident Response Plan-FM

Attack Surface Management: Components, Types & Best Practices

What Is Attack Surface Management (ASM)? Attack Surface Management (ASM) is the continuous process of discovering

Incident Response Frameworks: NIST, SANS, and 4 More Models

What Is an Incident Response Framework? An incident response (IR) framework is a structured, six-step process

Incident Response Plan-FM

Incident Response Management: 6 Phases and Best Practices

What Is Incident Response Management? Incident response management is a structured, six-phase approach (preparation

Incident Response Plan-FM

Incident Response Plan: 4 Phases and 6 Steps to Build One

What Is an Incident Response Plan? An Incident Response Plan (IRP) is a documented, structured, and approved approach

Map Your IT Blindspots: Faddom Now Integrates with JSM

We’re excited to announce that Faddom now integrates with Jira Service Management (JSM) to deliver a continuously

Red Hat OpenShift

OpenShift Pricing in 2026: Managed vs. Self-Managed

What Is OpenShift and How Much Does It Cost to Run It? OpenShift is a Kubernetes-based platform for building

Red Hat OpenShift

Openshift Virtualization: Features, Architecture, and Tutorial

What Is Red Hat OpenShift Virtualization? OpenShift Virtualization is a Red Hat OpenShift feature that lets you run

ITIL vs ITSM: 5 Key Differences and How They Work Together

TL;DR: ITSM (Information Technology Service Management) is the broad practice of managing IT services to meet business

IT Mapping | Red Hat OpenShift

Openshift vs Kubernetes: 9 Key Differences and How to Choose

Introducing Kubernetes and OpenShift Kubernetes is an open-source container orchestration framework, while

Gartner® Hype Cycle™ for AI in IT Operations, 2026

Gartner explores the emerging technologies transforming how IT teams manage increasingly complex environments. The report examines the growing role of AI agents, intelligent automation, and advanced orchestration, highlighting the potential benefits, risks, and adoption timelines for each innovation.

Gartner® How to Optimize Your VMware Environment, 2026

Gartner explores how IT teams can optimize VMware environments while balancing performance, efficiency, and resource utilization. The report provides a structured framework spanning workload discovery, infrastructure sizing, network and storage configuration, and ongoing operations to help organizations maximize their existing VMware investments.

Gartner® Hype Cycle™ for Strategic Cost Management, 2026

Gartner explores emerging technologies helping IT teams improve infrastructure visibility, optimize complex environments, and make smarter technology decisions through AI, automation, and observability.

Gartner® Report: Hype Cycle™ for ITSM, 2026

Get Gartner’s view of the technologies redefining ITSM from AI-driven operations to the emerging Technology Dependency Hub and what they mean for how modern IT teams work. Faddom is named a Sample Vendor for the Technology Dependency Hub for unifying dependency data across hybrid environments.

June 2026 | 15-minute read

Gartner® Report: Hype Cycle™ for AI in ITSM, 2026

AI is only as effective as the data behind it. Learn why Gartner highlights dependency visibility, service mapping, and accurate configuration data as critical foundations for AI-driven IT operations.

The report explores the emerging AI-Augmented CMDB category and recognizes Faddom as a Sample Vendor. Download the report to explore Gartner’s perspective on the technologies shaping the future of ITSM and why accurate discovery and service mapping remain foundational to successful AI-driven operations.

June 2026

Gartner® Report: Hype Cycle™ for ITSM, 2025

The drive to streamline service management practices or even eliminate human-in-the-loop interactions at the service desk is taking center stage. To avoid missteps, use this information to cut through the hype and determine which innovations to incorporate into a service management strategy.

June 2025 | 15-minute read

Gartner® Report: How to Successfully Choose an IT Dependency Mapping Tool

A practical guide for CIOs and IT leaders to evaluate dependency mapping tools, reduce risk, and avoid costly blind spots in hybrid environments.

September 2025 | 15-minute read

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