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February 14, 2025

What Is ITOM Visibility and 5 Ways to Improve It

ITOM visibility refers to insight into an organization’s IT operations management (ITOM) landscape. It involves

February 12, 2025

13 IT Glue Alternatives to Consider in 2026

The best alternatives to IT Glue for managed service provider (MSP) and IT documentation include Hudu, ITFlow, and

February 12, 2025

Understanding IT Glue Pricing: Basic, Select, and Enterprise

What Is IT Glue? IT Glue is a documentation platform that centralizes IT processes by storing and managing information

Network Security-FM

February 9, 2025

Cloud Infrastructure Security: Public vs. Private vs. Hybrid Cloud

What Is Cloud Infrastructure Security? Cloud infrastructure security refers to the strategies, technologies, and best

IT Asset Management

February 6, 2025

IT Asset Management Software: 10 Solutions to Know in 2026

What Is IT Asset Management Software IT asset management (ITAM) software helps organizations track and manage their IT

Network Security-FM

January 13, 2025

Top 11 Cybersecurity Frameworks to Know in 2026

A cybersecurity framework is a structured set of guidelines to secure information systems and manage cybersecurity

IT Asset Management

January 5, 2025

IT Inventory Management: Components, Challenges and Best Practices

What Is IT Inventory Management? IT inventory management involves tracking and managing an organization's hardware and

Application Migration

January 3, 2025

Ultimate 13-Step Server Migration Checklist

What Is Server Migration? Server migration involves transferring data, applications, and configurations from one server

Network Security-FM

January 1, 2025

SSL Certificate Monitoring: Challenges, Methods, and Best Practices

What Is SSL Certificate Monitoring? SSL certificate monitoring is the process of systematically keeping track of SSL

Gartner® Hype Cycle™ for AI in IT Operations, 2026

Gartner explores the emerging technologies transforming how IT teams manage increasingly complex environments. The report examines the growing role of AI agents, intelligent automation, and advanced orchestration, highlighting the potential benefits, risks, and adoption timelines for each innovation.

Gartner® How to Optimize Your VMware Environment, 2026

Gartner explores how IT teams can optimize VMware environments while balancing performance, efficiency, and resource utilization. The report provides a structured framework spanning workload discovery, infrastructure sizing, network and storage configuration, and ongoing operations to help organizations maximize their existing VMware investments.

Gartner® Hype Cycle™ for Strategic Cost Management, 2026

Gartner explores emerging technologies helping IT teams improve infrastructure visibility, optimize complex environments, and make smarter technology decisions through AI, automation, and observability.

Gartner® Report: Hype Cycle™ for ITSM, 2026

Get Gartner’s view of the technologies redefining ITSM from AI-driven operations to the emerging Technology Dependency Hub and what they mean for how modern IT teams work. Faddom is named a Sample Vendor for the Technology Dependency Hub for unifying dependency data across hybrid environments.

June 2026 | 15-minute read

Gartner® Report: Hype Cycle™ for AI in ITSM, 2026

AI is only as effective as the data behind it. Learn why Gartner highlights dependency visibility, service mapping, and accurate configuration data as critical foundations for AI-driven IT operations.

The report explores the emerging AI-Augmented CMDB category and recognizes Faddom as a Sample Vendor. Download the report to explore Gartner’s perspective on the technologies shaping the future of ITSM and why accurate discovery and service mapping remain foundational to successful AI-driven operations.

June 2026

Gartner® Report: Hype Cycle™ for ITSM, 2025

The drive to streamline service management practices or even eliminate human-in-the-loop interactions at the service desk is taking center stage. To avoid missteps, use this information to cut through the hype and determine which innovations to incorporate into a service management strategy.

June 2025 | 15-minute read

Gartner® Report: How to Successfully Choose an IT Dependency Mapping Tool

A practical guide for CIOs and IT leaders to evaluate dependency mapping tools, reduce risk, and avoid costly blind spots in hybrid environments.

September 2025 | 15-minute read

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