CMDB Discovery: Top 10 Techniques and Critical Best Practices
What Is CMDB Discovery? A configuration management database (CMDB) is a central resource for managing configurations in an IT environment. CMDB discovery is the process of identifying and collecting data on an organization’s IT assets and their relationships. It’s a crucial part of IT service management (ITSM) and plays a key role in maintaining an […]
IT Audit Standards: 8 Standards and Frameworks You Should Know
What Are IT Compliance Standards? IT compliance standards are established rules and guidelines designed to ensure that organizations manage and protect their information technology systems and data in accordance with legal, regulatory, and industry requirements. These standards cover a wide range of areas, including information security, data protection, and risk management, and are essential for […]
IT Estate: 6 Key Components and 5 Critical Best Practices
What is the IT Estate? An IT estate encompasses all the technology assets and resources owned or utilized by an organization to support its business operations and services. This includes both tangible assets, like hardware and network infrastructure, and intangible assets, such as software applications and data. The IT estate is a critical component of […]
IT Visibility: Why it’s Important and 5 Steps to Make it Happen
IT visibility refers to the ability of an organization to gain a comprehensive and clear understanding of its technology landscape, including hardware, software, networks, and services. This includes knowing what IT assets exist, how they are used, and how they interact within the wider technology ecosystem. Achieving high IT visibility enables organizations to manage their […]
IT Documentation Software: Key Features and 10 Solutions to Know
TL;DR: IT documentation tools split into automated discovery, structured documentation platforms, and wiki tools. Best for: Faddom (automated mapping), IT Glue (MSP documentation), Confluence (team wiki), and NinjaOne (unified IT platform). What Is IT Documentation Software? IT documentation software is a specialized tool designed to manage and maintain technical data documenting IT environments. It serves […]
Network Documentation: What to Document and Four Critical Best Practices
What is Network Documentation? Network documentation is a comprehensive record of your network. It includes all the information about the network’s design, setup, operation, and maintenance. Think of it as a roadmap of your IT infrastructure, detailing what your network looks like, how it functions, and how it can be managed and improved. When properly […]
IT Inventory: Your Key to Hidden Savings and Better Performance
Managing IT inventory, sometimes known as IT asset management (ITAM), is crucial for any organization that wants to maintain control over its IT assets and safeguard its data. ITAM isn’t just about tracking laptops and desktops, though that may have been its primary focus in the past. Today, smart IT managers understand that ITAM is […]
NetFlow vs sFlow: How to Take Control of Your Network Traffic
Many organizations are in the dark when it comes to their network traffic. However, if IT can’t track what’s going on in their networks, they’re likely to run into a number of problems: NetFlow and sFlow are two network traffic monitoring technologies that can help solve these problems. That said, both NetFlow and sFlow have […]
Application Inventory: Understanding the Importance
The growth, transformation, agility, and competitiveness of every organization are now predicated on their application inventory and how they use it in the digital age. Adapting to change and challenges by keeping pace with operational and customer needs means that many SMBs and enterprises have amassed hundreds of applications. This creates a complex IT infrastructure […]
Application Observability: Use Cases, Tools, and Practices
What Is Application Observability? As the hybrid cloud becomes the domain of modern applications and app development, its rising complexity requires the use of application observability to keep up with an environment’s current state. Application observability enables organizations to stay on top of the health of their application across its entire environment. The goal is […]