recognized by
Hype Cycle™ for AI in
IT Operations, 2026
Gartner® explores the emerging technologies transforming how IT teams manage increasingly complex environments. The report examines the growing role of AI agents, intelligent automation, and advanced orchestration, highlighting the potential benefits, risks, and adoption timelines for each innovation.
Report
In the AI era, accurate infrastructure data is the foundation that powers every intelligent decision. Without a trusted, continuously updated view of your environment, even the most advanced AI tools can produce unreliable recommendations and automate the wrong actions.
In the Gartner® Hype Cycle™ for AI in IT Operations, 2026, Faddom is recognized as a Sample Vendor in the AI-Augmented CMDB category, an emerging category that we feel provides the dependency intelligence and infrastructure context that AI-powered operations depend on.
Download the full report to explore Gartner perspective on the technologies shaping the future of IT operations and learn why real-time discovery and application dependency mapping are becoming essential for AI-ready infrastructure.
What you will learn.
Why AI-Augmented CMDBs Matter
Learn how AI-assisted CMDBs use machine learning, graph analytics, and telemetry to improve visibility and mapping.
Managing Modern Hybrid Infrastructure
Explore how IT teams address cloud, containers, continuous deployment, and configuration drift while maintaining visibility.
The Foundation of Successful AI
Discover why accurate discovery, configuration data, and dependency mapping enable reliable AI-driven operational insights.
Reducing Operational Risk
Understand how dependency intelligence enables faster incident response, accurate impact analysis, and more confident change management.
The Future of AI in IT Operations
See Gartner insights on technologies shaping ITOps, including AI-Augmented CMDB, AI Observability, LLM Observability, and Agentic IT.
See the AI in ITSM Landscape
Get Gartner insights on ITSM innovations, including AI-Augmented CMDB, Agentic ITSM, AI Agents, Event Intelligence, and RAG.
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Explore research, key trends, and insights shaping IT’s future.
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Gartner, Hype Cycle in AI for IT Operations, 2026, Cameron Haight, 10 July 2026 Gartner and Hype Cycle are trademarks of Gartner, Inc., and/or its affiliates.
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